Contact Center Voice, Non-Voice Services
Voice Services:
* Inbound Customer Service
* Inbound Technical Support & Help Desk
* Inbound Sales - Up-selling & Cross-selling
* Outbound Business - to - Business
Non Voice Services:
* Chat
Outsourcing Services
ePerformax currently handles customer service interactions via phone, email and chat for over 20 lines of business from five Fortune 500 companies. Each of their clients is unique and has selected ePerformax as their outsourcing partner because of their proven ability and continuous commitment to providing superior customer service.
Business Processing Outsourcing Services
* Third Party Quality Monitoring
* Research & Data Mining
* Database Maintenance
* Records Management & Processing
* Document Imaging
* Data Entry & Transcription
* Claims Processing
